Processing over 1 billion USD in transactions year over year, the solution simplifies the user experience of complex processes such as ordering and tracking aircraft repairs, managing in flight connectivity services, and configuring critical software for aircraft platforms. The solution is responsive allowing access from any device.
Honeywell Aerospace innovates and integrates thousands of products and services to deliver safe, efficient, productive and comfortable experiences around the world. Honeywell solutions are found on virtually every commercial, defense and space aircraft in service today. The Honeywell design teams develop solutions to these support products on the ground or in the air, from managing a fleet of aircraft to planning to providing in-flight high speed internet connectivity.
The aerospace industry relies on strong partnerships and interconnected processes to get the job done. Honeywell Aerospace is committed to shaping the digital landscape representing the most efficient opportunities to facilitate transactions, support, and an interface into business partnerships. Our design staff is made up of creatives, information architects, technologists, visual designers, industrial designers, interaction designers and user experience researchers who champion a highly collaborative process. We are structured to work through activities such as customer interviewing, journey mapping, and hands-on designing where we learn about their business and uncover new and exciting opportunities for their products, services and internal processes. We engage in strategic research to gather customer insights and user issues early in the development cycle to translate into design requirements. Our experts define & lead research activities and are active in leading usability assessments to understand user interactions and perceptions of our offerings. We are focused on end to end customer mapping, concentrating on the user experience by improving usability, accessibility and connectivity across touch points for a seamless experience. We craft meaningful interfaces within our software portfolio to ensure consistent, intuitive, and delightful digital experiences while aligning to the Honeywell brand.