MyAerospace Digital Transformation by Honeywell Aerospace

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DESIGN DETAILS
DESIGN NAME:
MyAerospace

PRIMARY FUNCTION:
Digital Transformation

INSPIRATION:
Honeywell Aerospace supports pilots, aircraft maintenance engineers, and passengers across the globe. From Commercial enterprises to private operations, these vast customer segments required a flexible solution to conduct business.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
The design utilizes many personalization principles to distill data into the necessary pieces of information relevant to each user. This provides greater clarity in task completion and user experience. Leveraging a responsive framework, customers can access the website from anywhere in the world, making the possibilities of flight easy.

OPERATION / FLOW / INTERACTION:
Trust, Transparency, and Simplicity. The new MyAerospace provides an intuitive channel for aerospace customers to perform the difficult tasks required to keep any size operation running smoothly.

PROJECT DURATION AND LOCATION:
April 2016 - January 2017. Phoenix, Arizona.

PRODUCTION / REALIZATION TECHNOLOGY:
Understand, Design, Evaluate and Execute. The solution evolved through concept ideation, rapid prototyping, user evaluations and execution.

SPECIFICATIONS / TECHNICAL PROPERTIES:
Responsive Website

TAGS:
Web Design, Digital Transformation, New Online Experiences, Content Strategy, Aerospace, End to End Experiences

RESEARCH ABSTRACT:
Methodical research was conducted in over 25 different countries to evaluate user needs, understand process pain points, determine opportunities and validate conceptual designs. This research guided our design principles of establishing trust, facilitating understanding, maintaining transparency, and ease of use.

CHALLENGE:
The Aerospace industry is a regulated and compliance centric business. Understanding requirements such as aircraft specifications, large data sets, government regulations and simplifying user experience.

ADDED DATE:
2017-04-30 04:18:50

TEAM MEMBERS (1) :
Director: Kevin Suits, Lead Design: Matthew Solis, Business Sponsor: David Timothy

IMAGE CREDITS:
Image Credit: Matthew Solis

PATENTS/COPYRIGHTS:
© 2017 Honeywell International Inc.

Visit the following page to learn more: https://goo.gl/T9sb9n


CLIENT/STUDIO/BRAND DETAILS
NAME:
Honeywell Aerospace

PROFILE:
The aerospace industry relies on strong partnerships and interconnected processes to get the job done. Honeywell Aerospace is committed to shaping the digital landscape representing the most efficient opportunities to facilitate transactions, support, and an interface into business partnerships. Our design staff is made up of creatives, information architects, technologists, visual designers, industrial designers, interaction designers and user experience researchers who champion a highly collaborative process. We are structured to work through activities such as customer interviewing, journey mapping, and hands-on designing where we learn about their business and uncover new and exciting opportunities for their products, services and internal processes. We engage in strategic research to gather customer insights and user issues early in the development cycle to translate into design requirements. Our experts define & lead research activities and are active in leading usability assessments to understand user interactions and perceptions of our offerings. We are focused on end to end customer mapping, concentrating on the user experience by improving usability, accessibility and connectivity across touch points for a seamless experience. We craft meaningful interfaces within our software portfolio to ensure consistent, intuitive, and delightful digital experiences while aligning to the Honeywell brand.



NOMINATION DETAILS

Myaerospace Digital Transformation by Honeywell Aerospace is a Nominee in Website and Web Design Category.

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AWARD DETAILS

Myaerospace Digital Transformation by Honeywell Aerospace is Winner in Website and Web Design Category, 2017 - 2018.



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