Leakage Awareness Consulting Workshop by Leafer Circular Design

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DESIGN DETAILS
DESIGN NAME:
Leakage Awareness

PRIMARY FUNCTION:
Consulting Workshop

INSPIRATION:
After nearly a decade of working with long-term clients, two major hurdles were identified in their transition to circular business: finding resource leak and convincing stakeholders. A comprehensive method for visually exploring resource flows was needed, along with a means to gather stakeholders to create consensus. The Leakage workshop not only builds internal solidarity but also helps the designer deeply understand the clients’ situations and paves the way for more impactful design cases.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
The Leakage Awareness workshop is a tool that makes it possible for designers to work on bigger, deeper cases with clients. It provides a way to build internal stakeholder support, gather reluctantly disclosed situation info, receive pay for typically unpaid early design research, and ultimately visualize production flows for discussion. The workshop features a modular design for portability and easy extension. It also integrates with the C-BAT app to generate a material analysis report.

OPERATION / FLOW / INTERACTION:
In the Leakage Awareness workshop, the designer is like a coach guiding the client’s team discussion. Once a main focal product is chosen, production steps are mapped out, with all resource input and output noted. Lastly, the team together identifies inefficiencies and opportunities. This step-by-step team huddle builds internal agreement on what can sustainably improve business, and provides clear targets for following design cases.

PROJECT DURATION AND LOCATION:
The project started in March 2023, and the alpha version launched in November 2023. The project was selected for showcase in 2024 by the Taiwan Design Research Institute.

FITS BEST INTO CATEGORY:
Meta, Strategic and Service Design

PRODUCTION / REALIZATION TECHNOLOGY:
Major personas involved during project communication were first mapped, and a topical survey of 50 SME manufacturers was conducted to understand their design expectations and willingness. The designs were iteratively adjusted through internal testing and 2 major rounds with target facilitator designers. The workshop was also run by a few long-term clients for feedback. This confirmed overall direction and design decisions were finetuned in line with real feedback.

SPECIFICATIONS / TECHNICAL PROPERTIES:
The workshop is formatted into a series of modular A4 PDFs for easy printing and flexibility. Sheets can be stacked for as many production steps as needed. The workshop suggests facilitators to judge from participant interactions whether a single larger A2 or multiple A4 sheets works better. The companion C-BAT app provides training content, and can generate a material analysis report from gathered workshop info. A planned upgrade to C-BAT would allow quick upload via OCR capture.

TAGS:
workshop, consulting, stakeholder, consensus, design service, service design, manufacturer, leakage, resources, circular economy

RESEARCH ABSTRACT:
-

CHALLENGE:
Compared to usual design, circular design requires deeper involvement into business and strategy, in order to resolve material and market issues. As such, a big challenge circular designers face is getting reluctant clients to share the resource info needed. The Leakage workshop addresses this by first suggesting NDAs and using feeling-based scales for sensitive details like material cost and waste disposal. During a trial run, the client said they felt comfortable sharing in that context.

ADDED DATE:
2024-02-16 01:33:43

TEAM MEMBERS (2) :
Victor Wu and Craig Bossley

IMAGE CREDITS:
Image #1, Creator Victor Wu, Leakage Awareness Workshop with Stakeholders, 2024.
Image #2: Creator Victor Wu, Companion App for Situation Analysis, 2024.
Image #3: Creator Victor Wu, Presenting Workshop Overview, 2024.
Image #4: Creator Victor Wu, AI-Assisted Analysis Clarification, 2024.
Image #5: Creator Victor Wu, Prep with Leakage Report, 2024.
Video Credits: Creator Craig Bossley, Workshop Tutorial, 2023.

PATENTS/COPYRIGHTS:
Copyrights belong to Leafer Circular Design, 2023. Patent pending.

Visit the following page to learn more: https://leaferdesign.com/service/workshops#le akage


CLIENT/STUDIO/BRAND DETAILS
NAME:
Leafer Circular Design

PROFILE:
Leafer is a design firm and consultancy based in Tainan, Taiwan. They help small and medium businesses transform production processes, map new service opportunities, and rebrand for modern international audiences. Through circular design, they create sustainable solutions that benefit both businesses and the environment.



NOMINATION DETAILS

Leakage Awareness Consulting Workshop by Leafer Circular Design is a Nominee in Meta, Strategic and Service Design Category.

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AWARD DETAILS

Leakage Awareness Consulting Workshop by Leafer Circular Design is Winner in Meta, Strategic and Service Design Category, 2023 - 2024.



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COMMENTS
Giulia Esposito Comment #100238 on June 22, 2024, 2:54 am
The recent recognition of the Leakage Awareness workshop in the Meta, Strategic, and Service Design category is a testament to the innovative and impactful approach to addressing two of the most significant challenges in transitioning to circular business models: identifying resource leaks and garnering stakeholder consensus. The development of a comprehensive method for visually exploring resource flows and creating a platform for stakeholder engagement not only demonstrates a deep understanding of the obstacles businesses face but also highlights the potential for design to facilitate meaningful change. The unique properties of the workshop, including its modular design and integration with the C-BAT app for material analysis, underscore the thoughtful consideration of both the designers’ and clients’ needs. Through extensive research, iterative design adjustments, and real-world testing, the team behind this project has showcased their commitment to pushing the boundaries of what is possible in circular design. Their ability to overcome the significant challenge of encouraging client participation and information sharing, particularly in sensitive areas, speaks volumes about their skill and dedication. It is inspiring to see how the Leakage Awareness workshop not only builds internal solidarity among stakeholders but also paves the way for more impactful and sustainable design solutions. The efforts of Victor Wu, Craig Bossley, and the entire team at Leafer Circular Design in bringing this innovative workshop to fruition are truly commendable.
Chloe Turner Comment #100822 on June 22, 2024, 4:50 am
The "Leakage Awareness" consulting workshop truly embodies the essence of innovation within the realms of Meta, Strategic and Service Design. It is evident that the dedication to addressing the complex challenges of transitioning to a circular business model has been met with a thoughtful and highly effective solution. By tackling the critical issues of identifying resource leaks and building stakeholder consensus, this project has set a new benchmark for how design thinking can be applied to foster environmental sustainability and corporate responsibility. The methodological approach to visualizing resource flows and creating a platform for meaningful dialogue is not only commendable but also inspirational. It serves as a reminder of the powerful role design can play in solving real-world problems and facilitating change. The achievement of being recognized with the A' Design Award is a testament to the vision, creativity, and impact that this work represents. Witnessing such a profound application of design principles in action is truly inspiring, and it is clear that this workshop will pave the way for more impactful design cases in the future. The team behind this exceptional work has demonstrated unparalleled commitment to excellence and innovation in design.

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