Contact Laureate Support

Are you a laureate? Do you need us to do something for you? Before sending a support request, please check whether there is a corresponding account service for your request; ordering the relevant service could be much faster and in any case if your request relates to a service, we would ask you to order the service first. Moreover, if you are going to ask a question, check out our frequently asked questions page, maybe your question is already answered at FAQ? Please further note that during award results announcement period, exhibition and gala night periods we get thousands and thousands of emails, if you have a truly urgent issue, do not use this form, instead use one of our premium support options at contacts page. You will get an answer within 15 to 40 business days but the service is provided completely free of charge. Especially during award results announcement period, Priority Support could take up to 60 days before we could catch up with each and every single question. We might reply very fast in other time periods but this is not guaranteed. Do NOT use this form for any urgent inquiries. If you are a press member or if you have pressing legal issues we could help you faster; click here for more contact options.